Two people exchanging a cardboard box outdoors.

Shipping Policy

A yellow delivery van with its back doors open, showing many stacked packages inside. A person is partially visible, organizing the boxes. There’s also a dolly with packages near the vehicle.

  • Orders are typically processed within 2-3 business days.

  • We do not ship on U.S. Holidays.

  • You will receive an email with your tracking number after your order has been shipped.

  • Delivery times may vary depending on the shipping method chosen at the time of checkout.

  • If there is a delay in the delivery, please check your tracking number.

  • We are not responsible for carrier delays.

  • For overnight shipping, orders must be submitted by 10:30AM CST.

Return Policy

  • We offer a 30-day return policy for all unused and unopened products.

  • Customers may return items for a full refund within 30 days of purchase, provided they are in their original condition and packaging. 

  • All returns must be postmarked within 30 days of the purchase date. 

  • Customers are responsible for return shipping costs.

  • For questions regarding the warranty on an item, please contact us at sales@phil-co.net. Be sure to include your order number so we can assist you as quickly as possible.