Frequently Asked Questions

Q: Can I special order parts that you don’t have in stock?

A: Yes, absolutely! If we don’t have a part in stock, we can usually special order it directly from one of our suppliers. We’ll provide you with an estimated delivery time and pricing before placing the order. 

Q: How long do special orders take to arrive? 

A: Delivery times vary depending on the part and the manufacturer. 

Q: Do you offer installation? 

A: Yes, we do! To schedule an appointment for installation give us a call at (940) 665-3634 

Q: Can I get a quote for parts and installation together?  

A: Yes! Just give us a call or fill out our quote request form, and we’ll get back to you with pricing. 

Q: Can I pick my parts up in-store? 

A: Yes! Just select “Store Pickup” at checkout, we will send you an email when your order is ready for pickup.

Q: What kind of warranty do you offer on parts?

A: Warranties vary depending on the part and manufacturer, for questions regarding the warranty on a specific part, please email sales@phil-co.net.

Q: Are the prices listed on your website guaranteed?

A: Prices listed on the website are subject to change depending on availability and market fluctuations.